Privacy Policy of ManoPro

At ManoPro, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your data when you visit our website, make purchases, or interact with our services. We believe in transparency and want you to understand your rights regarding your personal data.

By using the ManoPro website and services, you consent to the data practices described in this policy. We encourage you to read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect

We collect various types of information to provide and improve our services to you. This includes:

  • Personal Identification Information: This includes your name, email address, shipping address, billing address, phone number, and payment information (such as credit card details). This information is collected when you register an account, place an order, subscribe to our newsletter, or fill out a form.
  • Non-Personal Identification Information: We may collect non-personal identification information about users whenever they interact with our site. This may include the browser name, the type of computer, and technical information about users' means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.
  • Usage Data: Information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
  • Cookies and Tracking Data: We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. For more details, please refer to our Cookie Policy.
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Secure data processing illustration with abstract gears and protected documents

How We Use Your Information

ManoPro uses the collected data for various purposes, including:

  • To provide and maintain our Service, ensuring a smooth and efficient shopping experience.
  • To process your orders, including payment processing, shipping, and order fulfillment.
  • To notify you about changes to our Service, such as updates to our policies or new features.
  • To allow you to participate in interactive features of our Service when you choose to do so.
  • To provide customer support, addressing your inquiries and resolving any issues you may encounter.
  • To gather analysis or valuable information so that we can improve our Service.
  • To monitor the usage of our Service, identifying trends and areas for enhancement.
  • To detect, prevent, and address technical issues, maintaining the integrity and security of our platform.
  • To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

Data Retention and Security

ManoPro will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. We employ a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include encryption, firewalls, and secure socket layer (SSL) technology to protect your data during transmission.

While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. No method of transmission over the Internet or method of electronic storage is 100% secure.

Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at [email protected].

Third-Party Service Providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We work with various partners for payment processing, shipping, and marketing analysis, all of whom adhere to strict data protection standards.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Company Name: ManoPro
  • Address: Skuteckého 17, 974 01 Banská Bystrica, Slovakia
  • Phone: +421 911 111 111
  • Email: [email protected]
  • Working Hours: Mon-Fri: 9:00-18:00, Sat: 10:00-16:00